Contact information

Last updated: September 11, 2026

We're here to help. If you have any questions about your order, our products, or any of our policies, please don't hesitate to reach out.

Customer Support

Email: hola@distritocapa.com

This is the best way to reach us for order questions, returns, shipping updates, or any other inquiries.

Response Time

We do our best to respond to all inquiries within 24-48 business hours. During periods of high order volume, response times may be slightly longer, but we will always get back to you as soon as possible.

Business Hours

Our support team is available Monday through Friday, 9:00 AM - 6:00 PM. Messages received outside these hours will be answered on the next business day.

Order Support

For the fastest assistance, please include your order number in any email regarding an existing order.

Changes to This Policy

We reserve the right to update, change, or replace any part of this Contact Information page at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date.